LEGAL REFERENCE

Hamari Privacy Policy Aapke Liye

23-sep par aapka personal data hamari pahalee taraf se hai. Jab aap account kholte hain, aapka information—naam, number, payment details—encrypted rehta hai. Hamara policy in-house secure servers par...

End-to-End Encrypted DataNo Third-Party SharingJazzCash Easypaisa Integration SecureAccount Access Protection
23-sep Hamari Privacy Policy Aapke Liye

Aapke Information Ko Kaise Surakshit Rakhte Hain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAMPARK KA RAAASTA

Privacy Concerns Ke Liye Hamse Miliye

Agar aapko apne data ke baare mein koi sawaal hai ya privacy issue hai, to hamara support team 24/7 available hai. Email kariye [email protected] par ya app ke andar chat open kariye. Hamara Urdu-speaking team aapka question turant solve karega.

Team online

Live Chat Support

App mein in-app chat khuliye aur hamari team se real-time baat kariye. Hamara response time 5 minute se kam hai.

Email Support

[email protected] par likhiye. Hamara team 12 ghante mein jawab deta hai. Urdu aur English dono mein sawaal kar sakte hain.

Account Settings

Apne account ke Privacy tab mein jaao aur apne data preferences ko directly manage karo. Download karo, update karo ya delete karo.

BHAROSA AUR SHUFAFIAT

Hamara Privacy Framework Kaise Kaam Karta Hai

23-sep ne apne privacy practices ko industry standards ke sath align rakha hai. Hamara data handling transparent aur verifiable hai. Har quarter mein hamara internal security audit hota...

Encryption Standards

Sab data AES-256 encryption mein rehta hai. Hamara servers Pakistan mein physically secure locations par hain.

Regular Security Audits

Har quarter mein third-party security team data storage aur access logs ko review karta hai.

No Cookie Tracking

Hamara site behavioral tracking cookies use nahi karta. Sirf essential cookies hi rehte hain login aur session ke liye.

Account Deletion Rights

Jab tak aapka pending transaction nahi hai, aap apne account aur sab data ko delete kar sakte ho.

Payment Data Isolation

JazzCash aur Easypaisa transaction details separate encrypted vault mein stored hain, main account database se alag.

Breach Notification

Agar kisi bhi point par data compromise hone ka risk hai, to hamara team 24 ghante mein notification send karta...

Privacy Policy Mein Hamara Approach

Hamara privacy commitment sirf policy document nahi—yeh hamara operational practice hai. Hamara policy aur action same direction mein hain. Jahan local qanoon stricter hain, hamara standard bhi zyada...

Data Retention
Active account ke liye sab data rakhte hain. Closed account ka data 30 din mein purge ho jata hai.
Cross-Border Sharing
Aapka data Pakistan ke bahar share nahi hota. Sirf local payment processors ko access milta hai processing ke liye.
Children's Data
21+ se kam age ke liye account ban hai. Agar detect ho, account immediately suspend aur data destroy ho jata hai.
Government Requests
Agar Pakistan ke qanuni body request kare, hamara legal team evaluate karta hai aur user ko notify karta hai.
Marketing Use
Aapke email ya phone ko marketing emails ke liye use nahi karte bina aapke explicit opt-in ke.
Third-Party Vendors
JazzCash aur Easypaisa ke alawa, kisi aur vendor ko aapka data nahi dete.
Policy Updates
Policy change hone par in-app notification aur email milega. 14 din mein agree karna padega naye terms se.

Privacy Policy Ka Visible Layout

Hamara privacy framework ko aap apne account mein directly dekh sakte ho. Settings panel mein Privacy tab khuliye—yahan aap dekho ge ki aapka data kahan stored...

Login Activity Log

Apne account mein kaun se devices se login ho rahe hain, ye sab dekh sakte ho. Unauthorized access toh nahi hai check kar sakte.

Payment History Encryption

Har transaction JazzCash ya Easypaisa se encrypted reference number se linked hai, real amount nahi dikhta.

Download Your Data

Account settings mein Download Data button se aapka sab information ka backup le sakte ho CSV format mein.

Data Preferences

Yahan set kar sakte ho ki aap marketing emails lena chahte ho ya nahi, aur location-based notifications on/off kar sakte ho.

Session Timeout

Aapka automatic session 30 minutes inactivity ke baad logout ho jata hai. Idle devices se unauthorized access nahi hogi.

Privacy Checkup

Monthly reminder milega apne account ki privacy settings check karne ke liye. New threats hain to warning mil jaega.

Privacy Policy Ke Baare Mein Zyada Sawalat

30 din mein sab personal data—naam, email, phone—permanently servers se delete ho jata hai. Agar pending withdrawal hai to pehle clear karna padega. Transaction records aur game history anonymized form mein 7 saal rakhte hain tax compliance ke liye.

Nahi. JazzCash transaction ke details directly JazzCash ke secure servers par jate hain. Hamara paas sirf transaction reference ID aur timestamp rehta hai. Aapke JazzCash balance ya pin kabhi hamara database mein nahi aata.

Hamara app jo IP address detect karta hai woh sirf Geo-blocking ke liye hai—yeh check karne ke liye ke aap supported region mein ho. Location history nahi rakhte. GPS access ki zarurat nahi hai. Aapko app mein explicitly location permission deny kar sakte ho.

Agar unauthorized login detect ho, hamara system immediately session logout kar deta hai. Aap account recovery kar sakte ho apne email aur phone verification se. Agar data breach ho to hamara team 24 ghante mein notification send karega aur new password set karne ko kahega.

Nahi. Game history, betting patterns, aur play habits kabhi third-party marketing agencies ko sell nahi karte. Sirf aggregate stats—'kitne players ne today Aviator khela'—publicly share karte hain. Aapka individual data private rehta hai.

Jab policy update ho, aapko app notification aur email milega. 14 din mein aapko in-app par agree karna padega. Agar agree nahi karte to aapke account ko use nahi kar payenge. Purani policy apne email mein save kar sakte ho.

Nahi. 23-sep sirf supported Pakistani regions mein kaam karta hai. Aapka data Pakistan ke bahar transfer nahi hota. Pakistani qanoon aur data protection rules hamara policy set karte hain. Bahar se koi access request aaye to hamara legal team evaluation karta hai pehle.